Terms and Conditions

These conditions of use apply to Wildhorse Bucks Casino (the “platform,” “we,” “us,” or “our”) and govern your access to and use of our website, your player account, games, promotions, and related services.

By visiting the site, creating an account, or using any part of the services, you agree to follow these terms and any additional rules shown on the site for specific features, games, or promotions. This page is designed to set clear expectations around how the platform works, what you can expect from us, and what we expect from you as a player.

Eligibility - who can use Wildhorse Bucks Casino

Wildhorse Bucks Casino is intended for adults only. You must be at least 18 years old to create an account. In many jurisdictions, prize redemption may require you to be 21 or older. You are responsible for confirming that you meet the legal age requirement and that using online casino-style gaming services is lawful in your location.

We may restrict or block access in certain countries, states, territories, or regions. Availability may change over time due to legal, regulatory, or operational reasons. For example, some promotions and services are not available in the following locations: Alabama, Arizona, Arkansas, California, Connecticut, Delaware, Idaho, Iowa, Kentucky, Louisiana, Maryland, Michigan, Montana, Nevada, New Jersey, New York, Pennsylvania, Washington, West Virginia, District of Columbia, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, United States Minor Outlying Islands, and the U.S. Virgin Islands.

Creating your account - getting set up the right way

When you register, you agree to provide accurate, complete, and current information (including your name, date of birth, address, and contact details). This helps us keep accounts secure, apply promotions correctly, and process redemptions.

Accounts must be opened in your own name and for your personal use. Unless we explicitly allow otherwise, you may have only one account. If you attempt to create multiple accounts (including by using different emails, devices, identities, or payment details), we may restrict the account(s), remove promotional benefits, and take other reasonable actions described in these platform rules.

Verification checks (KYC) - why we may ask for documents

To protect players and keep the platform safe, we may request information or documents to verify your identity and eligibility. This may happen during registration, before a redemption, after account changes, or when certain activity triggers a security review.

Verification may include (where relevant):

• Proof of identity (such as a government-issued ID)
• Proof of address (such as a recent utility bill or bank statement)
• Confirmation of age and location
• Proof of ownership for a payment method used on the account

If verification is incomplete or information appears inconsistent, we may pause certain account functions (including redemptions) until the review is finished.

Account security - your login, your responsibility

You are responsible for keeping your login details confidential and for all activity that occurs through your account, whether or not you personally authorized it. If you believe your account has been accessed without permission, contact us as soon as possible.

Your account is personal. You may not sell, transfer, share, or allow anyone else to use your account, and you may not use the platform on behalf of another person.

Payments, redemptions, and account balances - what to expect

Wildhorse Bucks Casino may support purchase and payment options such as Apple Pay, Visa, and MasterCard, but availability can depend on your location, device, issuer rules, security checks, and service status at the time of the transaction.

Processing times, limits, and review requirements can vary. We may apply reasonable checks before approving transactions or redemptions, including verification of account details, payment method ownership, and gameplay activity connected to promotional credits.

Balances shown on the platform may be subject to confirmation in cases of suspected error, technical issues, or account review. Where required, redemptions may be processed after verification is completed and internal checks are satisfied. Published processing timeframes (such as 1-3 business days) are targets, not guarantees, and can vary due to factors outside our control.

Bonus rules that matter - promotions, playthrough, and eligibility

From time to time, we may offer sign-up bonuses, daily offers, and purchase-related promotions. Bonuses and promotions are optional and may come with additional bonus terms shown on the offer page or within your account.

Common promotion conditions may include eligibility rules, time limits, game restrictions, and playthrough (wagering) requirements. Always review the specific offer details before you participate.

Examples of promotional rules that may apply on Wildhorse Bucks Casino include:

• Welcome offer: 5,000 Bucks + 5 Sweeps Coins, typically credited automatically after signup and verification, with 1x playthrough on Sweeps Coins and slot-only eligibility.
• Daily login offer: 1,000 Bucks + 0.10 Sweeps Coins, typically credited automatically on login, with 1x playthrough on Sweeps Coins and slot-only eligibility.
• First purchase offer: may include bonus Bucks and Sweeps Coins with a qualifying purchase (for example, $19.99), with playthrough requirements on bonus Sweeps Coins (for example, 3x) and slot-only eligibility.

Redemption thresholds may apply. For instance, a minimum redemption amount may be required (such as 50 Sweeps Coins in general, and 100 Sweeps Coins for certain offers). Promotions are generally intended for genuine recreational play. If we reasonably believe a promotion is being misused, we may remove the bonus benefit and take additional action consistent with these service terms.

We may also limit bonus availability by location, and offers may not be available in excluded jurisdictions listed on the promotion.

Games and access - availability can change

We aim to provide a smooth experience across devices, but we cannot promise that every game, feature, or promotion will always be available in every location or at every moment.

Game availability can be affected by maintenance, software updates, device compatibility, internet connection, or third-party provider status. We may add, remove, suspend, or limit games, promotions, or features at any time to keep the platform secure, compliant, and reliable.

Our slot content may include titles provided by studios such as Big Time Gaming, NetEnt, NoLimit City, and Red Tiger Gaming. Provider lineups can change over time.

Fair play standards - what’s not allowed

Using the platform means playing fairly and using the services only as intended. Prohibited behavior includes, but is not limited to:

• Providing false, misleading, or outdated information
• Using the site for unlawful purposes
• Fraud, collusion, or attempts to gain an unfair advantage
• Chargeback abuse or deliberately reversing payments to avoid legitimate obligations
• Bonus misuse, including multiple accounts or coordinated play designed to bypass promotion rules
• Attempting to manipulate games, results, or platform systems
• Using unauthorized tools such as bots, scripts, automation, or software designed to influence gameplay or claim offers improperly
• Allowing someone else to access or use your account

When we can restrict service - balanced platform protections

To protect players and the integrity of the platform, we may reasonably refuse service, limit access, suspend promotional benefits, delay or freeze transactions for review, or close an account where we believe:

• these platform rules or promotion terms have been breached
• verification checks are incomplete or cannot be confirmed
• there is suspected fraud, misuse, or security risk
• we must do so to meet legal, compliance, or operational requirements

When practical, we aim to handle reviews in a timely manner and communicate clearly. Actions taken are intended to be proportionate to the situation and based on the information available at the time.

Errors and technical problems - how they’re handled

From time to time, the platform may experience interruptions, display issues, incorrect balances, bonus crediting mistakes, or game malfunctions. If an error occurs, we may correct the issue and adjust account balances or promotional credits to reflect what should have happened without the error, in a fair and reasonable way.

If you notice something that looks wrong - such as a missing bonus, an incorrect balance, or an unusual game result - pause play and contact support so we can review it.

Responsible gaming - play for entertainment

Gambling should be treated as entertainment, not a way to make money. If playing stops feeling fun, we encourage you to take a break and use any responsible gaming tools or limits available on the platform. You can also reach out to support to ask about options that may help you manage access to your account.

Our content and brand - intellectual property basics

The website’s design, brand elements, logos, text, original graphics, and software components are owned by Wildhorse Bucks Casino or used under license. You may not copy, reproduce, republish, distribute, or commercially exploit any site content without written permission, except as needed for normal personal use of the platform.

Third-party services - providers that help run the platform

Some parts of the platform rely on third-party providers, including game studios, payment processors, identity verification partners, and hosting or security services. These services may have their own operating limits and availability constraints. We are not responsible for outages or failures caused solely by third parties, though we will take reasonable steps to restore service and support players when issues occur.

Liability limits - reasonable boundaries

We work to operate a secure, reliable platform, but we are not responsible for losses or damages resulting from circumstances outside our reasonable control, including:

• internet or device issues on your side
• unsupported devices, browsers, or settings
• service interruptions, maintenance, or software changes
• third-party provider failures
• mistakes caused by user error (such as sending details incorrectly or sharing login credentials)
• events considered force majeure (such as major outages or natural events) Nothing in these terms is intended to limit rights that cannot be limited under applicable law.

Service provided “as available” - no constant access promise

The website, games, and related services are provided on an “as is” and “as available” basis. This means we cannot guarantee uninterrupted access, constant availability of every feature, or error-free operation at all times.

Updates to these conditions - staying current

We may update these site terms from time to time to reflect changes in services, security practices, promotions, or legal requirements. The latest version posted on the website will apply from the date it is published, unless we state otherwise. Continuing to use the platform after an update means you accept the revised terms.

Other policies you should review

These platform rules work alongside other relevant site policies and promotion-specific rules. Depending on how you use the services, you may also want to review our related pages, such as the Privacy Policy, Cookie Policy, responsible gaming information, bonus-specific terms, and any AML/KYC-related notices we publish. You can also visit the Wildhorse Bucks Casino home page for links to current policies and support resources.

Contacting Wildhorse Bucks Casino support

If you have questions about these conditions of use, your account, verification, payments, or promotions, contact our support team by email at support@wildhorsebucks.com. If live chat is available on the site, you can also reach us there.

Using clear platform rules helps keep Wildhorse Bucks Casino secure, fair, and easy to understand. By keeping your details accurate, protecting your account, and following promotion and gameplay rules, you help ensure a smooth experience for everyone on the site.